Delete your MyFleetOS data
You can delete your MyFleetOS account and everything in it yourself, at any time, without asking us. This page explains how, what gets deleted, and how to ask us to do it for you.
Delete it yourself (fastest — takes effect immediately)
- Sign in at app.myfleetos.com, or open the MyFleetOS iOS app.
- Go to Settings › Account.
- Scroll to Delete account permanently.
- Type your company name to confirm, then choose Delete account.
Only the account owner can do this. If you are a staff member and want your own login removed, ask your account owner to remove you from Settings › Staff.
What gets deleted
Everything. Deleting your account permanently erases:
- Every vehicle, trip, guest, reservation, and calendar record
- Every expense, receipt, loan, lease, claim, and financial report
- Every task, maintenance record, inspection, and reminder
- Every uploaded photo and document, in all storage buckets
- Every message, thread, and notification
- Your company profile, settings, public site, and integrations
- Every staff and investor login attached to the account, including yours
This cannot be undone and we cannot restore it for you. If you want a copy of your data, export it from Reports before you delete. Your subscription is cancelled as part of the deletion.
What we keep, and for how long
Deletion is immediate in our live systems. Encrypted backups roll off on their own schedule within 30 days, after which no copy of your data remains.
We retain only what the law requires us to retain — principally invoice, payment, and tax records, held in minimized form for the statutory period and used for nothing else — along with any records we need to resolve an open dispute or to enforce our Terms of Service.
Ask us to delete it for you
If you have lost access to your account, want a copy of your data first, or would simply rather we handled it, email support@myfleetos.com with the subject line "Data deletion request" and include:
- The email address on the account
- Your company name as it appears in MyFleetOS
- Whether you want a copy of your data before it is deleted
We verify every request against the account owner's email address before acting on it — this protects you from someone else deleting your fleet. We complete verified deletion requests within 30 days, free of charge, and confirm by email when it is done.
Deleting only some of your data
You do not have to delete the whole account to remove data. Individual vehicles, trips, expenses, guests, documents, and photos can be deleted from their own pages at any time. To wipe your fleet data but keep the account, subscription, and logins, use Settings › Full Delete & Reset System.
Your privacy rights
Depending on where you live — including under the Texas Data Privacy and Security Act, the California Consumer Privacy Act, and comparable laws in Virginia, Colorado, Connecticut, Utah, Oregon and elsewhere — you may also have the right to access, correct, or obtain a portable copy of your personal information, and to appeal a denied request. Submit any of these to support@myfleetos.com. We do not sell personal data or use it for targeted advertising.
Full detail is in our Privacy Policy.
Contact
Longhorn Forge Holdings LLC (dba MyFleetOS)
North Richland Hills, Tarrant County, Texas
support@myfleetos.com